Privacy and Data Protection Policy
TBWorld.net – (https://TBWorld.net) shares and distributes resources for the Tibetan Buddhist World.
We respect our site visitors’ and customers’ privacy and will take all steps necessary to protect your personal data at all times.
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Personal information (such as your name, address or email address) that you entrust to TBWorld will never be shared or sold to any third party without your express permission to do so and unless it is necessary to fulfil our contractual obligations to you. We only collect the data which is necessary to best serve you.
Our business model is to share or sell our resources to you, the customer for your benefit and have no interest in taking advantage of this trust established.
As global ministry, we take data protection extremely seriously and will take all steps necessary to protect your personal data at all times. Any enquiries relating to data protection should be directed in the first instance to privacy@tbworld.net.
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Our Website & IT Security
We hope that you find our website TBWorld.net a useful source of information regarding the nature of our work and the service we provide to you.
What personal data we collect and why we collect it
Our use of Cookies
We use cookies to improve your experience on this site.
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The Type of Information We Collect and Why
When you setup an account with us, we record your name, your email address, your username, and any additional details you choose to give us. These details help us relate with you and serve you better.
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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
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Non-personal data collected
We collect your IP address (to identify your country), browser version, and screen resolution so that we can better customize our site to our users’ needs.
The Security of our Site
In order to protect your personal data at all times, our website is protected by 256 bit SSL security and the server on which the website is stored is always kept up to date with the latest version of the SSL library.
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Our site and all of its information is kept on a secure server in Singapore with industry standard physical and data security. All usernames and passwords are stored in a hashed format so that data thieves cannot access it.
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Access to Your Information
Access to your personal information by TBWorld staff members will be limited to those who need to access the information due to the particular nature of their job role to serve you. In order to protect your personal details, we take IT security very seriously and will do all we can to protect your information. All used computers, devices and backup are securely protected so that no information is recoverable should an item be lost or stolen.
Use of Third Party Providers
From time to time, we will use third party providers (processors) to help us provide a specific service more effectively and efficiently.
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Resource Partners
If you make a purchase from us, we will securely forward your order details to our partner company, individual, or organization to fulfill that order, but only the details necessary for the task.
Omise
We do not store your financial details. Instead, we use OMISE (https://www.omise.co) for all payment or donation processing.
We do not collect or store your credit card or payment details directly. Omise will retain this information for a reasonable amount of time to ensure that payment is collected and that your order has been fully fulfilled, and that no refund is required. Should you have any queries regarding this, you can also consult Omise’s Privacy Policy as a third party provider.
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How to update or change your personal details
As a logged-in user, member of TBWorld.net you can see, edit, or delete your personal information at any time (except your username).
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You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes which is kept for a defined period of time.
If your personal details are incorrect, we will ensure that these are corrected and updated at the earliest available opportunity after the notification from you.
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Requesting a copy of your personal details
You are free to request at any time to see a copy of the information we hold about you and to ask questions regarding the way in which it is stored and processed. All enquiries in the first instance should be directed to TBWorld’s Privacy Officer.
What to do in the event of a data breach
If you suspect that your personal data has been misused in any way by us, or by a third party provider which we have specified, please contact us as soon as possible, directing your enquiry in the first instance to our Privacy Officer. We will endeavor to respond as soon as possible to your enquiry and to take whatever steps are required to look into the specific issues.
Review and Update of Policy
This policy will be reviewed and updated on a regular basis to ensure it continues to be an accurate reflection of the way in which we collect, store and use your personal information and in line with new guidance defined by the GDPR standard. You can view an up to date version of this policy at any time at TBWorld.net or by emailing privacy@tbworld.net and requesting a copy of the current policy.
Further Information
Any enquiries regarding this policy or our data protection policy can be directed in the first instance to our Privacy Officer by contacting us on privacy@tbworld.net.
TBWorld.net Revised 1 March 2022
